Out of Hours Service

Out of hours there will be a recorded message on the surgery telephone number which will redirect you to the emergency services. This service is for urgent medical problems only. Out of hours cover is provided by NHS Gloucestershire between the hours of 18:30 – 08:00 on weekdays, all day on Saturdays, all day on Sundays and Bank Holidays.

If the case is urgent when the practice is closed you can call NHS 111 and follow the instructions to be redirected to the emergency services, or visit Lydney Hospital.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Dispensary Opening Hours

• Monday – Friday: 08.30 – 13:00 / 14:30 – 18:00
• Telephone lines open: 09:00 – 11:00 / 15:00 – 17:00

Normal Working Hours for our Doctors

• Monday – Friday: 08:00 – 18:30

During these hours if you need medical attention please visit our consulting room to book an appointment.

Please note that the periods between: 08:00 – 08:30, 13:00 – 13:30 and 18:00 – 18:30 are for emergency calls only where the immediate attention of a doctor is needed.
Routine calls for appointments are not handled during these times.

Routine Appointments with Doctors

• Morning Surgery: 08.30 – 11.30
• Afternoon/Evening Surgery: 15.40 – 17.30

Closures for Training

To enable us to improve the services we offer patients the practice will close early at 12:30 on the dates listed below, to allow time for staff training.

• Wednesday 11th May 2022
• Wednesday 15th June 2022
• Wednesday 13th July 2022
• Wednesday 14th September 2022
• Wednesday 12th October 2022
• Wednesday 9th November 2022
• Wednesday 7th December 2022

Please collect any prescriptions before 12:30. Emergency cover will be available through the Forest Out of Hours Service and can be contacted by telephoning the practice on 01594 542239. if your problem cannot wait until the practice re-opens at 08:30 the following morning.