Out of Hours Service

Out of hours there will be a recorded message on the surgery telephone number which will redirect you to the emergency services. This service is for urgent medical problems only. Out of hours cover is provided by NHS Gloucestershire between the hours of 18:30 – 08:00 on weekdays, all day on Saturdays, all day on Sundays and Bank Holidays.

If the case is urgent when the practice is closed you can call NHS 111 and follow the instructions to be redirected to the emergency services, or visit Lydney Hospital.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Dispensary Opening Hours

We are no longer a dispensing practice but you can still ring us Monday to Friday between 09:00-11:00 to order your medication when our Prescription Clerk will be happy to help you. We can then send the Prescription to a chemist of your choice once the Clinician has authorised it.

Normal Working Hours for our Doctors

• Monday – Friday: 09:00 – 18:30

During these hours if you need medical attention please visit our consulting room to book an appointment or ring us on 01594 542239.

Please note that the periods between: 08:00 – 08:30, 13:00 – 13:30 and 18:00 – 18:30 are for emergency calls only where the immediate attention of a doctor is needed.
Routine calls for appointments are not handled during these times.

Routine Appointments with Doctors

• Morning Surgery: 09:00-12:00
• Afternoon/Evening Surgery: 15:00-18:00

Closures for Training

To enable us to improve the services we offer patients the practice will close early at 12:30 on the dates listed below, to allow time for staff training.

• Thursday 13th July 2023
• Tuesday 5th September 2023
• Wednesday 11th October 2023
• Thursday 9th November 2023
• Thursday 7th December 2023

Emergency cover will be available through the Forest Out of Hours Service and can be contacted by telephoning the practice on 01594 542239. if your problem cannot wait until the practice re-opens at 08:30 the following morning.